TNM Trivia Terms and Conditions

“TNM Trivia Campaign 2020” – Terms and Conditions
PLEASE PAY SPECIAL ATTENTION TO THE CONDITIONS NOTED BELOW AS PARTICIPATION IN THIS COMPETITION WILL CONSTITUTE AS AN AGREEMENT AND YOU ARE REQUIRED TO COMPLY WITH THESE TERMS AND CONDITIONS.

TNM RESERVES THE RIGHT, AT ITS DISCRETION, TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF THESE TERMS AND CONDITIONS AT ANY TIME BY POSTING THE AMENDED CONDITIONS. PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. YOUR CONTINUED PARTICIPATION IN THE COMPETITION AFTER THE POSTING OF CHANGES CONSTITUTES YOUR BINDING ACCEPTANCE OF SUCH CHANGES.
YOUR ACCESS TO AND PARTICIPATION IN THIS COMPETITION WILL MEAN THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Condition 1
1.1 The Directors, Permanent or Temporary Employees of TNM shall not be eligible to win any prizes in this Competition.

Condition 2
This Competition is open to all TNM customers (both prepaid and postpaid).

Condition 3
3.1 In order to participate in this Competition, the TNM customer should:

a. Send one of the activation keywords “win” or “play” or any other valid, advertised keyword to the shortcode 54545.

b. Select the activation option for the competition on the *567# USSD menu.

c. Complete the activation instructions on the https://mytnm.mobi portal.

d. Subscribe to questions in Trivia by dialing *54545#

3.2 All text messages sent to the number 54545 are free of charge.

3.3 Subscription to the VIP level the trivia game is charged at MK50.00 per day.

3.4 Subscription to one of the promoted content services costs MK50.00 per day for each service the customer chooses to subscribe to.

3.5 TNM or it’s authorized agents will contact the winners once the draw is made.

3.6 The winner should be the owner of the Mobile Subscriber Integrated Services Digital Network-Number (MSISDN) (cellphone number) used to participate in the Competition.

3.7 Any dispute of ownership of the MSISDN will result in that MSISDN being immediately disqualified from this Competition without recourse.

3.8 Customers can send the word “points” to the shortcode 54545 to receive a return SMS indicating the amount of entries they have for the specific draws that they qualify for.

3.9 Customers who send an incorrect keyword will receive an SMS containing instructions on the correct keyword to use to either opt-in to participation or to continue playing the trivia game in the event that the customer has already registered.

Condition 4
4.1 This Competition will run from 7 September 2020 until 15 December 2020, both days included. TNM may in its sole and absolute discretion extend or curtail the duration of the competition at any point during the competition period.

4.2 The Competition will run weekly (Monday to Sunday) and will run daily from 00:01 to 23:59.

4.3 Customers will be awarded points for taking any one of the following actions while participating in the Competition. Each point is equal to one entry into the applicable draw.

4.4 Customers who subscribe to the VIP service earn double the number of points or each subsequent action while they remain subscribed to the VIP service. For example, a free Customer earns 100 points by answering the question correctly. A VIP customer will earn 200 points per correct question. The additional points awarded are applicable to the same draws as the points awarded for the original action(s).

Condition 5

5.1 Customers stand a chance to win the one of the following prizes:

a. Free Trivia subscribers stand a chance to win one of 50 daily airtime prizes to the value of MK500.00. (50 prizes per day over 100 days for a total of 5000 prizes). Winners will be selected randomly from the pool of qualified entries.

b. Participants who successfully subscribe to the VIP level stand a chance to win one of 50 daily airtime prizes to the value of MK1000.00. (50 prizes per day over 100 days for a total of 5000 prizes). Winners will be selected randomly from the pool of qualified entries.

c. Participants who successfully subscribe to one or more content services promoted during the campaign stand a chance to win one of 14 weekly cash prizes to the value of MK100, 000. (1 prize per week over 14 weeks for a total of 14 prizes). Winners will be selected randomly from the pool of qualified entries.

d. Participants who successfully subscribe to the VIP level stand a chance to win 1 (one) of 4 (four) grand prizes to the value of MK500, 000 at the end of the campaign. (4 prizes valued at MK500, 000 for a total value of MK2 000 000). The four participants with the highest points balances at the end of the campaign qualify as the winners. In the event that one or more of the winners is unreachable or for some other reason is disqualified, the runner(s) up will be the remaining player(s) with the highest points balance, and so on.

e. In the event that the winner is unreachable or for some other reason is disqualified, the runner up will be the remaining player with the highest points balance, and so on.

5.2 Draws for the daily prizes will be conducted daily throughout the campaign for the previous day.

5.3 Draws for the weekly prizes will be conducted each Tuesday throughout the campaign for the previous week.

5.4 Customers can only win one prize from Category C and D as outlined above. So, for example, if a customer wins a weekly cash prize, they will be disqualified from the draw for subsequent weeks but will remain eligible for all other draws where they have not yet been selected as a winner.

5.5 Participants must submit a minimum of one valid answer to a trivia question, to be entered into the daily airtime draw.

5.6 VIP participants must have had an active subscription during the time of the draw in order to qualify for entry into the draw.

5.7 Content service subscribers must have at least one active subscription during the time of each draw in order to qualify for entry into the draw.

5.8 Customers will have the opportunity to re-claim their previously earned points in the event that they accumulate points, opt-out of participation and subsequently opt back in to participation.

Condition 6
6.1. Airtime prizes will be credited to the account associated with the MSISDN selected as the winner for that airtime draw.

6.2. Cash prizes will be paid to qualified winners via an Electronic Funds Transfer into the winner’s Mpamba account.

6.3. Customers who do not have a Mpamba account will be required to register in order to remit funds.

6.4. Prizes are not transferable into cash.

6.5. Grand Prizes not collected 4 weeks after the end of the Trivia will be null and void.

Condition 7
7.1. The draw for daily airtime winners will occur daily for the duration of the Competition. Airtime winners will be notified by SMS only.

7.2. The draw for weekly cash prize winners will occur every Tuesday throughout the Competition for the previous week.

7.3. Airtime winners will not be subject to the content of condition 9.

7.4. After the draw, TNM will make attempts to contact the selected MSISDN (winner) on the mobile number (MSISDN) used to participate in the Competition in order to verify the owner’s personal details (proof of identification and address) and inform the winner of their prize. On the third failed attempt, an SMS will be sent to the winner’s MSISDN informing them to contact the TNM Contact Centre (105 for prepaid and 900 for postpaid) before the end of the day, 12:00 midnight, on that specific day.

7.5. Should the participant fail to make such contact by 12:00 midnight, the prize shall be forfeited to the next drawn customer (alternate) and the process shall be repeated where necessary.

7.6. TNM’s decision is final and no correspondence in this regard will be entertained.

7.7. The draws will be done under the supervision of TNM’s internal auditor and the entries drawn will be determined as the winners. The decision of the auditors shall be final and binding, and TNM will not entertain any further correspondence in this regard.

Condition 8
All participants agree and authorize TNM – for the purposes of this Competition – to identify, announced as the winner’s, have their names, images or photographs taken and published in the media which may include print, television, press and internet (at no additional cost to TNM). Failing to agree will result in such a participant forfeiting the prize to the next alternative winner.

Condition 9
9.1 Should the winner be a minor under the custody and control of his or her parent(s) or guardian, the minor shall provide full particulars and proof of identification of said parent(s) or guardian to whom the prize will be delivered. Such particulars and proof shall state, inter alia, the nature of the relationship between the winner and the parent(s) or guardian concerned. Such prize shall be registered in the name of the parent or legal guardian.

9.2 This Condition 9 will not apply to the Airtime Winners, nor will it be applicable to emancipated minors.

Condition 10
10.1. The prize and/or prize money is not transferable.

10.2. Once the winners have taken possession of their prizes, all risk and responsibility associated with the prizes passes to the winner and TNM will in no way take responsibility or assume any liability for, or in connection with, the prizes or the use thereof.

10.3. TNM reserves the right to review and change this Competition’s rules and format, or cancel it altogether.

10.4. TNM reserves the right to disqualify any customer from participation in this Competition in light of any malpractice or manipulation of results that TNM believes has taken place.

Condition 11
As proof of ownership, the winner must produce the handset and SIM card used to participate in the Competition, along with the winner’s legal identification document.

Condition 12
Winners may be required to sign acknowledgement of receipt of the prize.

Condition 13
13.1 By participating in this Competition, the participants are bound and subject to all the Terms and Conditions of the Competition.

13.2 TNM shall be indemnified against any technical errors beyond its reasonable control.

Condition 14
All TNM’s standard Terms and Conditions apply. Subscription to and use of the content services are subject to the Terms and Conditions applicable to that service.